Stepasaurus

Restore a purchase

Get help when an existing subscription is not recognized.

Restore access

  1. Check that you are using the Apple Account that made the purchase.
  2. Open Stepasaurus and select Restore Purchase.
  3. Follow the prompts and check whether access is restored.

If restoring fails

Contact support with the message shown in the app. Do not send payment-card details or passwords.

Related guides

Manage or cancel a subscriptionGet help signing inRequest a refund

Still need help?

Email stepasaurusapp@gmail.com with your question. Include your iPhone model, iOS version, and any error message for technical issues. Crop unrelated personal information from screenshots, and never send passwords or payment details.